Data Protection · Jayas

Privacy Policy —
Jayas Protects Your Information

Last updated: January 1, 2026 Language: Bengali Version 2.4
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Introduction — Why Jayas created this policy

When you use Jayas, you share certain information with us. This privacy policy clearly explains what data is collected, why it is collected, how it is stored, and who may have access to it.

By registering or using Jayas, you agree to this privacy policy. We want this policy to be easy to read, so complex legal language has been avoided in favour of plain, straightforward English.

Jayas's Commitment: We never sell your data. It is used solely to operate the platform and improve your experience.
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What Data Is Collected

Jayas collects two types of information — what you provide directly, and what is automatically recorded while you use the platform.

Data type Example When It Is Collected
Identity information Name, date of birth, National ID For registration & KYC verification
Contact information Mobile number, email During Account Registration
Financial Information Payment method, transaction history For deposits & withdrawals
Usage data Game history, betting records, login timestamps For platform usage
Device information IP address, device model, browser Automatically
Location Data Country, city (approximate) Auto-collected from IP
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How your data is used

Jayas uses your information only for specific, legitimate purposes. Details are outlined below:

  • Account Management — Login, password reset, and service delivery
  • Payment processing — To process deposits and withdrawals securely
  • Identity verification — To prevent fraud and money laundering
  • Support Services — To resolve your complaints and inquiries
  • Platform improvement — To enhance your gaming experience
  • Security monitoring — To detect suspicious activity
  • Legal Obligations — To meet regulatory authority requirements
  • Marketing (with consent) — To notify you of promotions and offers
Marketing communications: Jayas will only send you promotional messages if you have given your consent. You can turn this off at any time from your account settings.
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Data retention & security

Jayas stores your data on secured servers. Our security framework meets international standards.

  • All data is stored with AES-256 encryption
  • All connections are secured via TLS/SSL protocol
  • 24/7 security monitoring at data centers
  • Regular security audits are conducted
  • Data may be retained for up to 5 years after account closure to meet legal requirements
  • Unnecessary data is deleted after a set retention period
Data breach: In the event of a data security incident, Jayas will notify affected users as quickly as possible in accordance with applicable law.
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Who your data is shared with

Jayas does not sell your data. However, there are specific circumstances where sharing information with trusted third parties may be necessary.

  • Payment processors — Limited data to complete transactions
  • Game Providers — Information required for game operations
  • KYC Service Provider — For identity verification
  • Security software — Fraud detection systems
  • Legal Authorities — As required by legal order

Jayas ensures that these third parties use your data only for specified purposes and comply with our privacy standards. Data processing agreements are in place with all of them.

Not for sale: Jayas never sells your personal data to advertisers or data brokers, and has no plans to do so in the future.
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Cookies & Tracking Technologies

The Jayas website and app use cookies and similar technologies. These store small files in your browser that help recognize you on return visits.

  • Essential cookies — Essential for login sessions and security
  • Functional Cookies — To remember your preferences (language, theme)
  • Analytics cookies — To understand which parts of the platform are used most
  • Security cookies — To detect unauthorized access

Most browsers allow you to disable cookies. However, turning off essential cookies may prevent some Jayas features from working — particularly login sessions.

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KYC Verification & Identity Information

KYC (Know Your Customer) verification is required for withdrawals on Jayas. This is a requirement under international financial regulatory standards and anti-money laundering laws.

  • National ID or passport photo
  • Proof of current address (utility bill or bank statement)
  • Selfie photo (in some cases)

KYC documents are used solely for identity verification. They are stored on encrypted servers and are never shared with third parties for commercial purposes.

Secure verification: Jayas works with an internationally accredited KYC service provider that is ISO 27001 certified.
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Payment data security

Transactions on Jayas are processed via mobile banking, bank cards, and other payment methods. Your financial information is kept with the highest level of security.

  • Card numbers and payment PINs are not stored on Jayas's servers
  • All payments are processed through PCI-DSS compliant gateways
  • All connections during transactions are SSL/TLS encrypted
  • Suspicious transactions are monitored by an automated system
  • Transaction history is retained in accordance with legal obligations
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Your Data Rights

Jayas believes users have the right to control their own data. Your rights are detailed below.

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Protection of Minors' Data

Jayas strictly does not collect data from or provide services to anyone under 18. If someone registers using a false age and this is later confirmed, the account will be immediately closed and all collected data will be deleted.

A Note for Parents: If you believe your child is using Jayas without authorization, please contact our support team immediately. We will act quickly.
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Policy changes & updates

Jayas may update this privacy policy when necessary. For significant changes, you will be notified by email or platform notification.

Continued use of Jayas after any changes takes effect will be considered your acceptance of the updated policy. Check the "Last updated" date at the top of this page to see when changes were last made.

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Contact & data requests

For any privacy policy questions, data access requests, or deletion requests, please contact the Jayas support team.

  • Live chat: available 24/7 on the Jayas platform
  • Email: [email protected] (for general inquiries)
  • Data requests will be responded to within a maximum of 30 business days
Jayas is committed to upholding your rights. We are always ready to help with any data-related concerns or questions you may have.
Your Controls

Your Account on Jayas Data rights

Jayas believes you should have full control over your own data.

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Right to access your data

You can request to see what information Jayas holds about you. We will respond within 30 days.

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Right to rectification

If any of your information is inaccurate, you can request a correction. Jayas will update it promptly.

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Right to erasure

After closing your account, you may request deletion of your data — any information beyond what is legally required to be retained will be removed.

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Right to data portability

You can request an export of your Jayas account data in a structured format.

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Right to restrict processing

You can object to your data being used for specific purposes — for example, you can opt out of marketing messages.

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Right to Lodge a Complaint

If you have concerns about how your data is handled, you can raise a complaint with Jayas Support. We take every report seriously.

Security technology

How Jayas Handles Your Keeps your data secure

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AES-256 Encryption

All your data is protected with AES-256 encryption — the same military-grade standard used by banks.

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SSL/TLS Secured Connection

Every connection on Jayas is encrypted using SSL/TLS protocols. Your data stays secure even while being transmitted over the internet.

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Fraud detection system

Jayas's AI-powered system instantly detects suspicious logins and transactions to keep your account safe.

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Two-factor authentication

Enable two-factor authentication (2FA) on Jayas — your account stays protected even if your password is compromised.

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Automatic session timeout

After a period of inactivity, Jayas automatically logs you out — keeping your account safe on shared or unattended devices.

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Regular security audits

Jayas conducts regular third-party security audits across all systems — vulnerabilities are identified and resolved before they become issues.

Play with peace of mind

Your Data Is Safe — Get Started on Jayas Today

Jayas's strict privacy policy and security technology keep your data protected. Play with complete peace of mind.

SSL Encrypted
AES-256 Data protection
24/7 Security monitoring
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